Privacy Policy
Effective Date: 12/04/25
Last Updated: 12/04/25
Welcome to epostal. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
1. Who We Are
epostal is an e-learning platform that offers courses related to government examinations. Our services are intended for adult users and are not directed at minors.
2. Information We Collect
We collect the following personal data from you on our website:
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Name
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Email address
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Phone number
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Course progress and activity data
Payment information is securely processed through Razorpay. We do not store your full payment details.
We also use Google Analytics to understand user behavior and improve our platform.
Mobile App:
Our mobile app does not independently collect personal information. It only displays and accesses data from your account that is already provided through the website.
3. How We Use Your Data
We use your information to:
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Provide and manage your access to our courses
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Offer customer support and respond to inquiries
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Improve our platform through analytics and feedback
4. Data Sharing
We do not share, sell, or rent your data to third parties. Your personal information stays within our platform, with limited access by authorized personnel only, Our mobile app also does not share, sell, or distribute your personal data to any third parties.
5. Data Storage & Security
Your data is stored securely on Hostinger servers located in India. We implement:
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Encryption of data during transmission
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Partial encryption of data at rest
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Firewalls and regular backups
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Use of updated frameworks and secure coding practices
6. Your Rights
You may:
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Access your personal data
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Update or modify your personal information
At this time, account deletion is not supported. For any requests or concerns, contact us at:
📧 [email protected]
7. Cookies
We use cookies to maintain login sessions and enhance user experience. You can manage cookie settings in your browser at any time.
8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. You will be notified of significant changes via email.
10. Mobile App Usage
The epostal mobile application serves only as a platform to access course content.
The mobile app does not directly process user registrations, collect personal information, or handle payments. All user registrations, account management, personal data collection, and payment transactions are completed through the official epostal website.
When users choose to register, update their information, or make payments, they are redirected to the website where the information is securely processed according to this Privacy Policy.
The mobile application itself does not independently store or process personal data or payment information.